Yes, across Nagpur. Free on orders over ₹799, otherwise ₹60. Heavy bags of food are carried to your door rather than left at the gate. Same-day delivery if you order before 4 PM.

An unopened bag, yes, within 15 days. An opened one we cannot resell, so no — but come and talk to us. Fussiness is often the switch being done too fast rather than the food itself, and we would rather fix that than lose you as a customer.

Yes. We work by appointment specifically so animals are not stacked up waiting in a noisy room. Nail trims and ear cleaning are walk-in. Cat grooming is booked into cat-only slots with no dogs in earshot.

An up-to-date vaccination record, with no exceptions — it protects every other animal staying with us. Bring their own food if they are on something specific, and a blanket or toy that smells of home makes a real difference on the first night.

No, the consulting vet is in on scheduled days. Call or message before coming so you are not making the trip for nothing. Anything needing surgery, imaging or overnight care is referred to a full clinic, and we will tell you honestly when that is the case.

We do not sell dogs or cats. We stock fish and small pets, and for dogs and cats we will happily point you towards local rescues and shelters with animals looking for homes.

Come in and ask. That conversation is free and takes about fifteen minutes — food, vaccination timing, what to buy now and what can wait. It saves people a lot of money on things they do not need yet.